Assistant Manager, Retail & Production
- list.
List items:
- Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
- Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
- Maintain knowledge of products and current promotions
- Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
- Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
- Maintain a high level of shop sanitation and cleanliness.
- Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.
That's responsibilities.
Then "YOUR RECIPE FOR SUCCESS:" followed by list:
- High school diploma or equivalent.
- Five (5) years of experience in a job involving food service or retail industry.
- Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
- At least 2 years of management experience
- Must be 18 years of age or over.
- Effective communication skills, both written and verbal
- Travel Requirements: 0-10%
- Must be authorized to work in the US without sponsorship.
These are requirements/qualifications/skills. We need to split into sections: Requirements, Qualifications, Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide what goes where.
Typically: Requirements = minimum qualifications (education, experience, age, work authorization). Qualifications = maybe management experience, commitment to culture, etc. Skills = communication skills, travel requirement? But travel requirement is not a skill. Could be under Requirements.
We need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But we have to follow allowed headings; we can omit sections if no specific content. We could have Requirements (education, experience, age, work auth, management experience) and Skills (communication skills, commitment to culture, travel requirement). Qualifications maybe not needed.
But we must preserve all info. Let's think.
We could have:
- About the role (prose)
- Responsibilities (list)
- Requirements (list: High school diploma or equivalent; Five (5) years of experience in food service/retail; At least 2 years of management experience; Must be 18 years of age or over; Must be authorized to work in the US without sponsorship.)
- Qualifications (list: Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.)
- Skills (list: Effective communication skills, both written and verbal; Travel Requirements: 0-10%)
But Qualifications section would have only one item; might be considered thin but it's specific content. The instruction: Prefer a few substantive sections over many thin ones. Could we merge Qualifications into Requirements or Skills? The commitment to culture could be considered a requirement or a skill. Could put under Requirements as a bullet. That would reduce sections.
Similarly travel requirement could be under Requirements as well.
Thus we could have:
- About the role
- Responsibilities
- Requirements (includes education, experience, management experience, age, work auth, commitment to culture, travel requirement)
- Skills (communication skills)
- Benefits
That's 5 sections.
Check if any content left: "Physical demands and working conditions" not yet included. We could incorporate into Requirements as a bullet: Physical demands: exerting up to 50 pounds... etc. That is substantive. So add to Requirements.
Also "The above statements are intended to describe the general nature of work performed..." is boilerplate; we can drop.
Also "WHY KRISPY KREME?" section includes company purpose etc. Could be considered About the role? Might be extra but we could incorporate into About the role as additional prose? The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, application instructions. The "WHY KRISPY KREME?" is not exactly those but could be considered company overview; but we already have About the role describing the role. The company overview may be considered extra but not prohibited. However we should aim to preserve all substantive information; that includes the company purpose statements. But we could incorporate them into About the role as additional paragraphs. However the About the role currently is about the role; adding company purpose may stray. But we could keep a separate section like "About Krispy Kreme" but not in allowed headings. Not allowed. So we might need to drop it because it's not a permitted heading. The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we should stick to those headings. It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should only use those headings. So we cannot add a heading like "About Krispy Kreme". So we must either incorporate that content under one of the allowed headings or drop it. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "WHY KRISPY KREME?" is not exactly those but could be considered company overview; not explicitly prohibited. However to stay safe, we could incorporate the relevant parts under About the role (since it's about the role and company). But the About the role heading is for role description; we could add a paragraph about company mission there. That would preserve the info. Thus we will take the "WHY KRISPY KREME?" content and incorporate into About the role section after the initial role description. Now we need to ensure we don't include any boilerplate like "Krispy Kreme is an Equal Opportunity Employer:" etc. That's EEO boilerplate; must remove. Also the paragraph about "About Krispy Kreme Headquartered in Charlotte, N.C.," is also company overview but not EEO; we could keep as part of About the role. But the Equal Opportunity Employer paragraph must be removed. Also the lines about "Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels..." is likely navigation/application instructions? It's more contact info; could be considered boilerplate; but it's not explicitly listed. However it's not substantive to the job; might be considered navigation. Safer to remove. Thus final sections:
About the role
Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are looking for Assistant Managers who want to inspire customer wonder! You will work in partnership with our General Managers to create a WOW experience for our A-Glazing customers. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members’ abilities and competencies, and meet and exceed the goals of the shop established for your location. We love to grow our peeps, so your long-term objective will be to develop your skills on your journey to becoming a General Manager here at Krispy Kreme. At Krispy Kreme, we focus on: Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define