Assistant Manager Restaurant - Starbucks

Responsibilities

• Constantly monitor service levels on the dining room floor and adjust staffing as needed.
• Maintain Food Line Check to ensure ticket times meet property established standards.
• Complete paperwork, daily reports, and financial analysis for the restaurant.
• Ensure guest satisfaction by approaching every table and confirming dining expectations are met.
• Order products and supplies for the restaurant.
• Complete dinner reservations for guests.
• Conduct daily pre-shift meetings and regular staff training sessions.
• Manage and lead staff, including hiring, scheduling, counseling, and commendations.
• Train employees on steps of service, sequence of service, and hold them accountable to standards.
• Ensure daily operational tasks are completed.
• Ensure equipment is in working order.
• Maintain cleanliness in all areas of the restaurant.
• Practice sanitation methods to ensure food safety standards are followed.
• Communicate professionally via email and adhere to computer use guidelines.
• Provide necessary tools to staff.
• Maintain adequate staffing levels and control budgeted labor costs.
• Ensure compliance with departmental and company policies.
• Assist the Manager in achieving service, financial, and human resource goals set by property executives.
• Perform all duties necessary for departmental success.

Qualifications

• Two years of prior night club Assistant Manager or Supervisory experience preferred.
• Two years of prior high-volume restaurant Assistant Manager or Supervisory experience required.
• Effective verbal and written communication in English.
• Basic computer skills, including Word, Excel, Outlook, and Access.
• College degree preferred.
• Mandatory testing on restaurant menu knowledge (information provided).