Assistant Manager, PT
Marcus · Waterloo, IA · 1 wk ago
OTHRFull-time
About the Role
Join the Marcus Theatres Leadership Team and be part of a family where you can connect, grow, and have fun. As an Assistant Manager, you will help redefine the movie-going experience while supervising and motivating a team in a high-volume, fast-paced environment.
Benefits
- Competitive wages and premium holiday pay
- Paid vacation for full-time (30+ hours per week)
- Medical, dental, vision, and retirement benefits for full-time (30+ hours per week)
- Free movies and meals
- Paid uniforms
- Associate College Scholarship Program
- Career advancement opportunities
Responsibilities
- Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations, and implementing creative solutions to provide exceptional service
- Supervise, motivate, reward, and coach associates
- Execute systems and processes that keep the theatre running smoothly
- Assist with hiring, training, and associate development
- Evaluate key performance indicators to drive guest satisfaction and results
- Identify opportunities to increase brand awareness and drive traffic into the theatre
- Follow direction of the theatre and corporate management teams
Requirements
- Positive attitude, strong work ethic, and excellent communication skills
- Ability to work in a high-volume, fast-paced, and team-focused environment
- Passion for coaching associates to provide exceptional guest service
- Enthusiasm and dedication to bringing energy to work every day