Assistant Manager, Physical Security
Global Credit Union · Glendale, AZ · 1 wk ago
Information Technology$80k–$133k/yrFull-time
About the Role
This position reports to the Physical Security Manager and supervises Access Control Specialist, Central Station Operators, Projects, and Systems Coordinators. The primary functions include managing, developing, implementing, and maintaining the Security Access card and key systems, as well as the Emergency Preparedness Program.
Responsibilities
- Manage and coordinate the day-to-day activities of the Security Access Card program and Security Key Program.
- Monitor and respond to card and key access control issues.
- Oversee the distribution of keys, access cards, and equipment to authorized users.
- Assist the security management team with coordinating and responding to service issues related to alarms, card access, and Kaba locks.
- Provide alternate backup for billing and invoicing management for the Security Projects and Systems Supervisor (SPSS).
- Work with the access control team to provide visitor information and coordinate visitor or vendor movement.
- Manage the Emergency Preparedness program and facilitate emergency evacuation drills.
- Oversee video user and access management.
- Implement and maintain the Kaba Mas Lock Program, coordinate troubleshooting solutions for lock issues, and create lock reports per prescribed procedure.
- Interact and liaison with PDT business teams to ensure Physical Security objectives and initiatives for security programs and systems are met.
- Generate and maintain card/key access departmental and audit reports for the Physical Security Manager (PSM).
- Review with the PSM the annual Physical Security COOP plans, Security Blue Book, and internal department policies and procedures; draft monthly board reports.
- Ensure all incident reports are completed, logged, and sent to the manager.
- Review with the PSM the Physical Security Roadmap and ensure milestones and objectives are met.
- Review Physical Security Vendor contracts with the PSM and the SPSS.
- Participate with the security management team in all branch security safety and training development.
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree in Security, Criminal Justice, Business Administration, or related field.
- Creditable experience in lieu of education: Four years’ experience in the corporate security field or law enforcement/business administration, with at least two years in a supervisory/management role.
- Must be able to communicate clearly and effectively and remain calm and react appropriately in an emergency situation.
- Strong written communication skills and proficiency in end-user computer technologies required.
- Valid driver's license, acceptable and insurable driving record, pre-employment, and random drug testing.
Pay
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements. The salary pay range is $79,989 - $132,798 annually.
Benefits
- Short-term and long-term incentives
- Comprehensive medical, dental, and vision insurance plan with HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization, and critical illness
- Tuition Reimbursement
- Generous leave programs including Paid Time Off accrual, Paid Sick Leave, and Paid Holidays