Assistant Manager, OTB-Ex

About the role

Assists in the management of the daily operations of an Off Track Betting Parlor with a small to medium level of revenue and a small to medium number of non-exempt employees. This position is responsible for specific departments such as food services, video poker and pari-mutuels. This will include customer relations, supervision of staff and money management. The incumbent in this job may be in training for an initial period to learn the video poker and horse racing industry.

Responsibilities

• Handles all aspects of customer relations
• Directs, schedules and supervises all hourly staff
• Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance
• Posts daily programs and results (video poker and pari-mutuels)
• Ensures compliance of all operational procedures and personnel policies
• Affords assistance in executing marketing promotions at the facility
• Accurately counts, balances and prepares shipments of large amounts of cash
• Interfaces with facility manager promoting a harmonious relationship
• Affords assistance with facility safety and security; food safety and emergency procedures
• Recruits for hourly positions and recommends hiring of qualified candidates
• Trains, coaches and motivates hourly staff and recommends promotion, transfer, firing or other decisions that affect the terms and conditions of employment

Requirements

• Demonstrates fluent/effective English communication skills (oral and written)
• Works well with a team, demonstrates sensitivity and empathy toward others
• Works in a fast-paced environment without direct supervision (possesses stamina and endurance)
• Follows rules, guidelines, personnel policies, operational procedures and directions
• Demonstrates mastery of basic math and principles of accounting
• Demonstrates analytical reasoning, creative problem solving and problem sensitivity

Qualifications

• Bachelor’s degree in business or marketing preferred
• One to two years of work experience displaying increasing responsibility
• Proficient in Microsoft Office Suite
• Equivalent supervisory or management work experience of one to three years

Skills

• Demonstrates fluent/effective English communication skills (oral and written)
• Works well with a team, demonstrates sensitivity and empathy toward others
• Works in a fast-paced environment without direct supervision (possesses stamina and endurance)
• Follows rules, guidelines, personnel policies, operational procedures and directions
• Demonstrates mastery of basic math and principles of accounting
• Demonstrates analytical reasoning, creative problem solving and problem sensitivity

Benefits

Not specified

Pay

TBD

Schedule

TBD