Assistant Manager of Health Wellness Home
Hy-Vee, Inc. · Omaha, NE · 2 wk ago
HealthcareFull-time
Job Description
Job Title: Assistant Manager
Health Wellness
Home Department: General
FLSA: Non-Exempt
About the Role
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Responsibilities
- Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Affords assistance to customers by: (examples include)
- Escorting them to the products they are looking for.
- Securing products that are out of reach.
- Loading or unloading heavy items.
- Making note of and passing along customer suggestions or requests.
- Performing other tasks in every way possible to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
Requirements
- Must be at least 18 years old.
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
- Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.
- Education and Experience: High School or equivalent experience. One year or more of retail experience including performing the duties of an Service Manager.
- Supervisory Responsibilities (Direct Reports): Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
Qualifications
- Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
- Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
- Must be able to perform the following visual requirements: Vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Skills
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
- Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.
Benefits
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Pay
Not specified
Schedule
Not specified