Assistant Manager - Kids Sports and Fitness

About the Role

Our brand new KidStrong location in the Centennial Lakes Plaza in Edina is looking for an Assistant Manager to work closely with the General Manager on fostering a culture of learning and development. The Assistant Manager is a talented, welcoming, and engaging leader focused on delivering an exceptional experience for kids, families, and team members.

Responsibilities

Center Operations

• Understand the center’s key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
• Oversee center initiatives such as center maintenance, training, and brand consistency.
• Perform daily, weekly, and monthly cleaning and maintenance of the center.
• Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
• Sell and schedule events such as camps and parties to maximize center profitability.

Sales

• Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
• Finalize sales and bookings generated through online self-sign-up flow.
• Source and attend local events to increase brand awareness and drive incremental leads and memberships.

Leadership

• Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates.
• Manage and support the ongoing professional development of staff through LearnUpon.
• Communicate professionally with co-workers via Slack and email, including periodic checks of messages when not in centers.

Coaching

• Coach students by delivering an evolving curriculum focused on Brain, Physical, and Character development for ages ranging from crawling to 11 years old, as required by business demands.
• Understand the “why” behind the KidStrong curriculum and clearly communicate it.
• Demonstrate and manage the implementation of various programming and curriculum elements.
• Use the KS Coaches App to record data and provide information (attendance, awards, etc.).
• Work in a physically intensive environment—coaches may cover multiple miles in a shift, lift and repeatedly move equipment up to 25 pounds, and physically assist kids to ensure proper technique and safety.
• Approximately 5-10 coaching hours per week.

Schedule

The typical schedule includes 4 weekdays and 1 weekend shift, with specific hours dependent on the needs of the center.

Requirements

• Athletic or coaching background with experience working with or coaching kids ages 6 months - 11 years old—a passion for working with children is non-negotiable.
• Comfortable speaking to parents/guardians regarding a variety of topics.
• Prior experience as a pediatric OT/PT is a plus but not required.
• Previous experience in management is preferred but not required.
• Practical work experience with Google and Microsoft platforms.
• Intermediate knowledge of physiology, exercise techniques, and body mechanics.
• CPR certified or willing to get certified.

Pay

$20.00 - $22.00 per hour

About KidStrong

KidStrong is a private child development training center focused on brain, physical, and character development for ages walking through 11 years old. We offer a science-based curriculum that is parent-focused and taught by professionals.