Assistant Manager II

Location: 1113 Murfreesboro Rd, Franklin, Tennessee 37064‑1318. Full‑time position.

Responsibilities

• Assist with store functions and day‑to‑day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor as needed, and ensure seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities.
• Maintain promotional effectiveness of store‑front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and record keeping (including payroll, scheduling, and cash register deposits and receipts), as well as loss prevention.
• Maintain store areas—including a well‑stocked sales floor and organized stockroom—to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures, including safety guidelines, and ensure all store associates follow company policies.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
• Other duties as assigned.

Requirements

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics) is required.
• Store management experience in a retail, grocery, or drug‑store environment is preferred.
• Must be able to lift up to 55 lb. from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high‑energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Benefits

• Medical, pharmacy, dental, and vision insurance.
• Employee Assistance Program.
• Retirement plans.
• Educational Assistance.
• Additional rewards to support health, wealth, and mental well‑being.