Assistant Manager I Women's Road to Recovery

Job Summary

Assist manager in the operation of a group residence for psychiatrically disabled consumers.

Duties & Responsibilities

• Assist Manager in the daily operation of the group residence to include clinical, administrative, maintenance, and supervisory responsibilities.
• Supervise the daily operation of the residence.
• Provide leadership to staff regarding training, risk management, day-to-day matters, etc.
• Facilitate an environment that supports staff participation and encourages self-direction and team building.
• Supervise assigned staff (i.e. overnight, part-time, and on call).
• Conduct regular supervision meetings with staff and maintain records of the meetings (visit overnight staff during their shifts).
• Monitor staffing to ensure 24-hour coverage and arrange staff weekly schedules accordingly.
• Ensure that confidentiality and the highest standards of ethics are maintained by staff when treating consumers, in accordance with Center policy and legal requirements.
• Oversee the staffs’ quality and timely completion of Health Information Services (HIS) and other required documentation.
• Monitor daily program activities for residents.
• Oversee physical maintenance of the residential facility.
• Conduct monthly fire drills, monitor refrigerator and dishwasher temperatures, monitor first aid kits and other supplies as necessary, check daily that smoke detectors are operational, etc.
• Administer Center policies.
• Work with the Residential Nurse to develop and maintain residents’ treatment plans and to monitor medications, in conjunction with the Residential Manager.
• Develop volunteer and work programs, including recreational activities.
• Purchase food and other household supplies.
• Oversee and monitor staff providing case management and support to assigned consumers.
• Assist and monitor staff in developing and implementing treatment plans and progress notes for assigned consumers.
• Provide orientation and training to new staff.
• Conduct record audits of staff records in accordance with Center requirements. Establish plans of improvement as needed.
• Perform monthly EBT process.
• Ensure that staff participating on Center committees regularly attend meetings and report back to the department on committee activities.
• Work flexible hours (including evenings, weekends, holidays, and overnight).
• Cover between the group residences as needed.
• Serve as liaison with staff at the Institute of Mental Health (IMH) to screen patients for determination of appropriateness of discharge; follow clients from admission to discharge (duties shared among all Assistant Managers).
• Coordinate and facilitate transitioning and discharges from the hospital.
• Assess consumers regarding discharge readiness.
• Obtain intake date.
• Meet with Coordinator of Residential Services and triage team when a person is ready for discharge.
• Obtain all needed information for Center staff and consumer's medical record.
• Perform needed duties regarding procurement of social security and prescribed medication(s).
• Provide direct services to IMH consumer(s) (case management, provide skills training,) as needed.
• Maintain awareness of Providence area new admissions to the hospital.
• Follow-up and communicate with Center staff to gain information and to track progress.
• Pursue and coordinate appropriate community placement: group home, families, independent living, intensive care facility boarding homes.
• Testify at court as an agent of The Center, as needed.
• Maintain cooperative relationships with consumers, other employees and the public.
• Communicate with various agencies and other departments at The Center.
• Work in cooperation with co-workers and supervisory staff.
• Deal with co-workers and assigned support staff regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Transport consumers in own vehicle or Center van to planned activities and appointments.
• Drive carefully and abide by traffic rules.
• Ensure that seat belts are worn by all traveling in Center owned vehicles.
• Attend mandatory Inservice trainings and other trainings required.
• Serve on appropriate Providence Center committees.

Requirements

• Bachelor's degree (B. A.) in Human Services from four-year college or university preferred.
• Adequate level of education and/or work-related experience may be substituted for degree.
• 1-2 years Human Services experience, preferably in a residential facility preferred.
• Must have valid driver's license and insured auto

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.