Assistant Manager Houston, Texas 77057

Responsibilities

• Collect all rent, late fees, and utility payments
• Issue notices (3-day, lock out, etc.)
• Prepare, file, and follow up on all eviction cases in a timely manner
• Reduce delinquency by performing timely walk-throughs of units
• Review lease expiration on a 90-day cycle and follow up with current residents on renewals
• Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
• Perform other duties assigned

Requirements

• A High School Diploma or Equivalent required / College degree preferred
• 3+ years of experience as an Assistant Manager on a multifamily property
• Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
• Experience with CAM or CAPS
• Experience with Onesite
• Customer service experience
• Excellent verbal and written communication skills
• Must be able to communicate effectively with residents and team members
• High sense of urgency, with the ability to meet deadlines
• Ability to remain organized, professional, and respectful in challenging situations

Physical Requirements / Working Conditions

• Prolonged periods sitting, standing, and walking throughout the workday
• Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
• Must be able to type efficiently
• Must be able to lift up to 15 pounds
• Must be able to work indoors / outdoors or in extreme weather conditions
• Must be able to work weekends and/or evenings on a rotating schedule