Assistant Manager, Hotel

Derby City Gaming & Hotel · Louisville, KY · 3 mo ago

ManagementFull-time

About the role

The Assistant Manager of the Hotel is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

Aid in ensuring guest satisfaction while maximizing room revenue by supervising Front Office operations
Complete the checklist as designed to expedite check-ins for guests
Monitor and control daily revenues and expenses by ensuring procedures are followed and proper controls are in place
Assist in motivating, supervising, coaching, developing, empowering and disciplining the Front Office Agents
Respond to guests' special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business
Ensure Standard Operation Procedures are being followed by Front Office staff
Establish a positive and effective working relationship with all departments in the hotel
Schedule work, approve vacation and manage overtime
Assign and check work, provide guidance, training, day-to-day direction
Manage elements/portions of a budget
May supervise a mid/large team of support, production, craft or lower-level professional employees
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
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May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
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May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget
May manage elements/portions of a budget

Assistant Manager, Hotel

About the role

Responsibilities

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