Assistant Manager - Heavenly

Job Summary

Create Your Experience of a Lifetime! Come work and play in the mountains!

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Responsibilities

• Responsible for Training and Maintaining Safety Standards for both guests and employees
• Managing a team of up to 65 frontline staff and leadership team of 10-15 employees
• Managing through uncertainty and change positively
• Providing consistent and direct feedback, coaching and guidance to team members.
• Attend Assistant Manager meetings and communicate information to staff and managers
• Responsible for monitoring rest and meal breaks.
• Be energetic, motivated, and possess the ability to multi-task.
• Driving professional development in yourself as well as others
• Designing, executing and tracking training plan for associates starting with their first day
• Ensuring department and staff have all necessary supplies
• Create a rewarding environment in which to work, generate a team atmosphere
• Identify sales opportunities and create plans accordingly
• Protect company assets through loss prevention techniques
• Managing inventory of rental and retail product
• Responsible for monitoring rest and meal breaks
• Communicate ideas or issues with Store and Regional Managers
• Manage operational budgets and payroll
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Other duties as assigned

Job Requirements

• Proficient in Microsoft Office applications
• Excellent communications skills both written and verbal
• Minimum 2 years leadership experience
• 2 years in retail or rental experience
• Knowledge and passion for talent development
• Self-motivated with the ability to multi-task
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Familiarity with rental and retail POS system – preferred
• 2 years resort and/or ski & snowboard experience – preferred