Assistant Manager Financial Services - Merrick

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work.

About the role

The Assistant Manager is responsible for assisting the branch manager in the daily operations of a retail Credit Union branch office that develops and grows member relationships, promotes products and services, and delivers efficient operations.

Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities
• Assumes responsibility for the supervision of the branch office during the manager's absence
• Coach staff to cross-sell and track achievement against sales goals, and provide training on sales techniques
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch
• Resolves member or operational issues
• Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition
• Ensures members receive optimal service and monitor/adheres to operational controls
• Utilizes various systems to access financial and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals
• Ensures compliance with Teachers policies and procedures
• Perform all duties inherent in the role of a supervisor
• Perform other duties as needed upon request by immediate supervisor

Requirements

• High School Diploma required
• Minimum of three years branch banking experience required as an individual contributor
• Microsoft Word and Excel skills required
• Commissioned notary or ability to successfully obtain a notary commission in the state where you work within six months of starting in the role required
• Spanish language skills preferred
• All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility

Benefits

• Eligible for quarterly retail performance incentive program
• Employees in non-commission roles may also receive an annual discretionary bonus
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and 1.00% APR on all other loans

Pay

The good faith range for this position is $28.50 to $34.15 an hour. Eligible for quarterly incentive cash opportunity. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.