Assistant Manager Financial Services - Holbrook

Job Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities
• Affords responsibility for the supervision of the branch office during the manager’s absence
• Coaches staff to cross-sell and track achievement against sales goals, and provides training on sales techniques
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch
• Solves member or operational issues
• Collaborates with other Credit Union teams to promote products and represents the Credit Union during community events
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition
• Ensures members receive optimal service and monitors/adheres to operational controls
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals
• Ensures compliance with Teachers policies and procedures
• Performs all duties inherent in the role of a supervisor
• Performs other duties as needed upon request by immediate supervisor

Requirements

• High School Diploma required
• Minimum of three years branch banking experience required as an individual contributor
• Microsoft Word and Excel skills required
• Commissioned notary or can successfully obtain a notary commission in the state where you work within six months of starting in the role required
• Spanish language skills preferred

Qualifications

Competitive compensation and benefits package including:

• Quarterly retail performance incentive program
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

Skills

• Microsoft Word and Excel skills
• Notary commission (if applicable)
• Spanish language skills (if applicable)

Benefits

• This position is eligible for our quarterly retail performance incentive program.
• Employees in non-commission roles may also receive an annual discretionary bonus.
• Paid time off for vacation, personal days, and holidays.
• 401(k) company contribution.
• Tuition reimbursement is offered to full-time employees.
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers.

Pay

The good faith range for this position is $28.50 to $34.15 an hour.

Schedule

Eligible for quarterly incentive cash opportunity.

Benefits

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