Assistant Manager - Domestic Shuttle Operations (HJAIA)

About the role

This position is responsible for the overall supervision of the hourly shuttle bus drivers and the courtesy cart drivers for Park and Ride division.

Responsibilities

- Manage drivers, dispatchers, coordinators and fleet maintenance daily - Daily inspection of uniforms for all supervised employees for compliance with the uniform policy/dress code - Assign/Reassign hourly employees to a work area or vehicle - Verify and document callouts hourly - Make necessary schedule adjustments to fulfill minimum staffing requirements - Serve appropriate discipline for violations per policy and/or CBA - Complete daily bus audits - Dispatch as needed - Pre/Post trip inspection of company vehicle at shift change times - Ensure timely fueling of vehicles - Monitor/communicate via radio throughout shift - Visually inspect locations for compliance of company goals - Report maintenance issues to Fleet and Ops Manager - Perform random checks for required driver’s license and company issued badges - Assist with processing exception transactions - Conduct regular facility and equipment inspections to ensure all are in good maintenance condition and properly stocked with tickets and receipt paper - Respond to customer service-related issues per company guidelines - Monitor and implement effective safety procedures - Gain and maintain knowledge of company policy/procedures and collective bargaining agreement - Direct traffic to available parking - Interact with customers, presenting a professional demeanor - Disseminate information to other departments/employees as needed

Requirements

- Possess a valid driver’s license/ state issued ID to be carried with the employee at all time - Complete weekly time samples for Shuttle operation

Qualifications

- Education/Experience Required: High School Diploma or equivalent. - Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or weekends may be a requirement. - Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. - Mathematical Skills: Ability to add, subtract, two-digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. - Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. - Minimum Age Requirement: Must be 21 years of age or older

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

- 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance

Schedule

- 8 hour shift - Night shift - Overnight shift - Weekend availability

Experience

- Assistant manager: 2 years (Preferred)

License/Certification

- State of Georgia Driver’s License (Required) - Medical DOT Card (Preferred)

Work Location

On-site - 1800 Sullivan Road, College Park, GA 30337