Assistant Manager - Customs Brokerage

About the role

Global Freight Services (GFS), an affiliate of Li & Fung, is a leading global freight forwarder providing ocean, air, and intermodal transportation services. With a worldwide network and strong partnerships, GFS delivers integrated, scalable, and cost-efficient logistics solutions, including CFS warehousing, customs brokerage, vendor management, and control tower services. Our experienced team ensures your goods move seamlessly from factory to final destination.

Responsibilities

• Prepare and process all import and export documentation according to customs regulations, laws, and procedures.
• Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
• Stay abreast of changes in import laws and regulations by reading current literature and attending conferences.
• Ensure all applicable products meet CPSC requirements.
• Classify goods according to the tariff coding system and calculate duty/tariff payments.
• Quote duty and tax rates based on federal tariffs and excise taxes.
• Post bonds for imported products or assist clients in obtaining them.
• Apply for tariff concessions, duty drawbacks, and other refunds.
• Prepare papers for shippers to appeal duty charges.
• Clear goods through customs and coordinate local delivery to final destinations.
• Cook up freight release, including Pier Pass TMF and Clean Trucks Program CTF fees.
• Maintain relationships with brokers in other ports to expedite cargo clearing.
• Advising customers on import restrictions, tariff systems, insurance requirements, and quotas.
• Provide advice and quotes on various transportation options.
• Update shipment status to clients and notify consignees if documentation is missing for CBP entry.
• Invoice clients for services and perform other duties as directed by management.

Requirements

• Certification: Must be a Licensed Customs Broker.
• Experience: Proven experience in brokerage operations and managing CBP/OGA electronic submissions. Minimum of 10 years of experience in freight forwarding or logistics.
• Process Automation: Ability to identify and implement Robotic Process Automation (RPA) opportunities to streamline repetitive entry tasks and electronic submissions.
• Data Literacy: Proficiency in using data-driven insights and tools (such as Power BI) to monitor compliance KPIs and operational performance.
• Regulatory Knowledge: Deep understanding of HTS classification, import laws, and OGA requirements (including CPSC, FDA, and EPA regulations).
• Communication Skills: Strong customer service orientation and ability to confer effectively with agency officials.
• Technical Proficiency: Ability to manage complex documentation including certificates of origin and cargo-control papers.
• Physical Presence: This is an on-site, work-from-office position based in New York.
• Adaptability: Ability to stay current with changing industry regulations and manage multiple priorities.

Compensation & Benefits

The approximate annual base salary range for this position is $100,000.00 - $115,000.00. The offered salary or salary range for this position will vary based on role requirements, skill set and years of experience. Our Company offers a comprehensive benefits package including Medical, Dental, Vision, PTO, company holidays.