Assistant Manager CosmoProf 66222

About the role

As an Assistant Manager at Cosmoprof, you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. You would be part of one of the largest hair and beauty supplier in the world, and we need passionate and talented people to make this happen!

Primary Duties

• Maximize sales and customer loyalty program in assigned stores.
• Provides supervision and supports the direction planning of associate’s daily goals and activities to deliver an exceptional client experience.
• Foster an environment of diversity, inclusion and belonging.
• Acts as main point of contact to resolve customer issues and concerns in the absence of the Store Manager.
• Work with your Store Manager to analyze store trends and anticipate customer demands.
• Aid in engaging, training, and developing the team to achieve positive results, while maintaining a positive environment and decreasing issues.
• Ensure execution of all company processes in a timely manner and follow through with Company directives, and assignments.
• Keep the store environment clean, organized, and safe for associates and customers.
• Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store.

Knowledge, Skills/Abilities and Requirements

• High School Diploma or equivalent preferred.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Competencies

• Customer Focused
• Partner
• Results Driver
• Problem Solver
• Decision Maker
• Patient Learner
• Flexible
• Agile Adapter
• Talent Builder
• Effective Communicator
• Team Builder

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

• Task Level - High
• Departmental/Division Level - High
• Project Level - High
• Consultative Level - High

Working Conditions/Physical Requirements

• The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes.
• Must be able to lift up to 25 lbs., occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes, chemicals, and odors upon occasion.