Jobs · Training · New York

Assistant Manager, Client Development- 57th Street Flagship Boutique

CHANEL · New York, NY · Yesterday
Training$105k–$110k/yrFull-time

About the role

We are looking for an Assistant Manager, Client Development who will be a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will play a crucial role for driving the business, coaching and managing a diverse team, and equipping the Boutique Leadership Team with critical business knowledge.

Responsibilities

  • Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
  • Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
  • Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
  • Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Requirements

  • Minimum 3 years of related experience
  • Bachelor’s degree (preferred)
  • Ability to lift 15 lb.
  • A flexible schedule with the ability to work late nights, weekends, and some holidays

Qualifications

  • Ability to thrive in a team environment and work collaboratively
  • Understanding of, and passion for client experience
  • Excellent communication skills
  • Foreign language skills are preferred but not required
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
  • Curiosity and desire to learn and grow professionally within the world of CHANEL

Skills

You are energized by:

  • The history and heritage of The House of CHANEL
  • People leadership and development
  • Fostering a meaningful client experience centered around inclusion and connection
  • Building collaborative partnerships and relationships
  • Being comfortable in the middle of complexity and ambiguity
  • Multitasking within projects in a dynamic, fast-paced environment
  • Creativity and innovation by testing, learning and taking new risks

Benefits

  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401K and other incentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Pay

The anticipated base salary range for this position is $105,000 through $110,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Company Culture

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.

We are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community.

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.

Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world.

We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs, and blended online and live classes offered on our Bloom platform and by skilled trainers.

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