Jobs · OTHR · Indiana

Assistant Manager

val's services · Fort Wayne, IN · Today
OTHRFull-time
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service at an automotive service center. Your responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training new employees, and ensuring adherence to company policies. You will build customer loyalty through excellent service, develop weekly work schedules, manage inventory, and maintain a safe, clean environment. Key Duties Perform vehicle maintenance and educate guests on servicesSupervise daily operations and train team membersEnsure excellent customer service and build loyaltyDevelop work schedules and manage inventoryAssist with store audits and safety protocolsOpen and close the service center following safety proceduresLead team development and ensure operational efficiency Qualifications & Skills Minimum 1 year of supervisory experience, preferably in retail or service environmentsCustomer-focused mindset with ability to build loyaltyExperience in fast-paced settings, making sound judgments under pressureAbility to analyze KPI data and identify improvementsSchedule flexibility with weekend availability; no late-night or holiday hoursHigh School Diploma or equivalent; fluent in EnglishPhysical ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled environments Benefits: Competitive hourly pay, career growth opportunities, educational support, health benefits, employee assistance programs, uniforms, discounts, and 401(k) plans with matching. We prioritize a supportive environment that fosters personal and professional development.