Jobs · Management · Kentucky

Assistant Manager

Twin Peaks Restaurants · Florence, KY · 2 mo ago
ManagementFull-time

Essential Duties And Responsibilities

  • Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
  • Proactively recruit and cast Twin Peaks Girls that meet or exceed Twin Peaks costume standards
  • Follow proper audition and casting guidelines
  • Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
  • Hold kitchen staff accountable to standards, safety, and sanitation guidelines
  • Responsible for handling cash, including assigning drawers, computing employee checkouts, and bank deposits
  • Handle issues of alleged discrimination or harassment in accordance with policy, contacting the General Manager and the Twin Peaks Corporate Office if necessary
  • Drive sales by working with other Managers, Twin Peaks Girls, and other team members to execute excellent operations and local store marketing efforts
  • Coach and counsel team members, hold them accountable to standards, and correct standards that are not met
  • Execute training and development programs
  • Practice sound inventory control
  • Dress and act professionally each day to set a good example for all employees
  • Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
  • Ensure alcohol is always served responsibly and in accordance with the law

Qualifications

  • Leadership experience in high-volume restaurants and/or bars
  • Ability to communicate effectively in English, Spanish, and/or Creole
  • Reasoning ability to apply common sense and understand simple instructions
  • Mathematical ability to compute proper change, settle checks, and perform bank deposits

Skills

  • Effective communication
  • Leadership and coaching skills
  • Handling cash and managing inventory
  • Handling issues of discrimination and harassment
  • Executing training and development programs
  • Upholding health and safety standards
  • Managing kitchen staff and following safety guidelines

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

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