Assistant Manager

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching routines to develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Aid the Store Manager with overall store operations, including driving sales and profit, planning and prioritizing work, delegating daily tasks, and reviewing and completing ACT missions.
• Support Customer loyalty, selling skills, monthly training, and a culture of product knowledge across the store.
• Support hiring efforts, recruiting, Team Member training, continuous learning, coaching, and application of policies and procedures.
• Perform opening and closing procedures, including Store routines, cash handling oversight, and transport of bank deposits.
• Resolve customer complaints and issues and ensure the Customer has a positive shopping experience that differentiates Tractor Supply from the competition.
• Champion Legendary Customer Experience and support execution of GURA and Leading with Legendary behaviors.
• Support Sales Team F2F process execution on evenings and weekends, as assigned.
• Support assembly planning and prioritization, Store meetings, community events, and order store supplies as assigned.
• Complete BOPIS/BODFS reconciliation when the Receiver is not scheduled.
• Lead freight movement and support merchandising initiatives, feed management, inventory control, and recovery as assigned under the store operating model.
• Adhere to loss prevention, safety, and security standards and respond to alarm calls as needed.
• Operate cash register/computer, forklift, and assist customers with loading purchases.
• Complete all documentation associated with the above job duties accurately and timely.
• Obtain license or certifications as needed by the business.

Required Qualifications

• Previous retail leadership experience is required.
• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Must be 18 years of age or older and possess a valid driver’s license.
• A high school diploma or equivalent is required.
• A bachelor’s degree in Business Administration or related field is preferred.
• Ability to read, write, and count accurately.