Assistant Manager

About the role

The Tile Shop is a company founded in 1985 dedicated to inspiring and realizing home decor ideas. We explore global styles and innovations in materials like porcelain, glass, ceramic, travertine, and natural stones. With over 140 stores, we offer a wide range of high-quality tile products, exclusive designs, and exceptional customer service.

Responsibilities

• Build and develop a well-rounded team of Sales Associates
• Train and coach employees on policies, procedures, and job duties
• Proactively greet customers and develop lasting relationships
• Sell tile and related products to exceed customer expectations
• Learn and use knowledge of all store and warehouse operations
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers
• Track established store sales goals
• Provide customers with updates on product delivery status
• Maintain professional standards to protect The Tile Shop brand
• Develop schedules for Associates and Warehouse Personnel
• Maintain inventory accuracy
• Use good business practices at all times
• Other duties as assigned

Qualifications

• Must have weekend availability
• 1+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Benefits

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

Pay

*First year income expected 60-75K at target

Schedule

Must have weekend availability

Additional Information

At The Tile Shop, we believe in investing in our employees as important contributors to our success. Our benefits program includes medical, dental, vision, life insurance, disability, and retirement plans, along with employee discounts and wellness programs. We are committed to developing the WHOLE you, not just the WORK you.

Equal Opportunity Employer

The Tile Shop is an Equal Opportunity Employer.