Assistant Manager
RoShay Services · South Bend, IN · Today
OTHRFull-time
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising hourly staff, and ensuring excellent customer service through efficient vehicle maintenance and oil changes. Responsibilities Perform vehicle maintenance services, educate guests on vehicle needs, and review recommended services.Supervise daily store operations, train new team members, and foster a high-performance team.Build customer loyalty through exceptional service and maintain a clean, safe, and organized service center.Develop weekly work schedules, manage inventory, and assist with store audits to uphold safety and performance standards.Support opening and closing procedures, adhering to safety protocols, and facilitating team development. Qualifications & Skills At least 1 year of supervisory experience in retail or service environments.Strong customer service skills with a focus on building loyalty.Ability to work in a fast-paced setting, make sound judgments, and analyze KPI data for performance improvement.Schedule flexibility, with no late nights or holidays required.High school diploma or equivalent; fluency in English.Physical ability to stand, lift up to 50 pounds, and work in non-climate-controlled environments. Key Benefits: Competitive weekly pay, career growth opportunities, debt-free education options, health benefits, work-life balance, employee assistance programs, uniforms, discounts, and 401(k) matching.