Assistant Manager

RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people.

Compensation & Benefits

• Pay: $20 to $23 per hour, plus bonuses outlined by the property commission structure
• 15 days of paid time off per year (prorated based on start date)
• 9 paid holidays and 1 floating holiday per year
• Medical, dental, and vision insurance
• 401k with employer match
• Company-paid life insurance
• Company-paid short-term and long-term disability after 1 year of service

Responsibilities

• Complete daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing deposits, and financial reports
• Review and submit invoices from vendors and service providers for payment
• Review resident files and accounting records, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies
• Process resident move-outs by reviewing lease terms and notice requirements
• Follow up on service requests with the maintenance team and ensure the resident's requests have been completed
• Generate interest by highlighting the community’s unique features and benefits, and what sets it apart from the competition
• Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution
• Act as the onsite supervisor in the absence of the Property Manager

Requirements

• High School Diploma or equivalent (college degree is a plus)
• Valid Driver’s license
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel)
• Industry software experience (YARDI, E Site, etc.)
• Able to multitask and meet deadlines in a timely manner
• Willing to work flexible schedule including weekends
• Legal authorization to work in the United States