Assistant Manager

Essential Functions

• Maintain Controls
• Manage Team Members
• Advocate a Team Environment
• Manage Personal Development
• Ensure a High Quality Operation

Ensuring a High Quality Operation

• Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
• Ensures prompt, friendly service.
• Ensures the production of high quality food on a consistent basis.
• Directs overall activities and performance of team members on a shift-by-shift basis.
• Assists with the development of sales and marketing strategies and implements, advertises, and promotes campaigns.
• Supports and executes brand sales driving initiatives such as promotions, new product introductions, and brand loyalty initiatives.
• Manages efforts to ensure a positive guest and team experience.
• Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.
• Corrects unsafe practices or conditions.
• Completes daily paperwork and projects on a timely basis.
• Complies with cash control policies and procedures.
• Ensures all managers, supervisors, and team members comply with cash control policy and procedures.
• Drives positive results for labor through proactive scheduling and reacting to business trends.
• Controls operating costs by instituting awareness through the restaurant.

Managing Team Members

• Ensures quality recruiting and training of new team members.
• May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
• Creates positive relationships with team members and managers by treating all members with respect.
• Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
• Supports and practices an open door policy.