Assistant Manager

About the role

The Assistant Manager plays a critical leadership role in running a high-performing Pet Care Center. You support the General Manager in managing the store, leading partners, caring for pets, and delivering exceptional customer experiences.

Responsibilities

• Pet First – Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
• Foster the Fun – Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.
• Let’s Go! – Support daily store operations, drive sales, service, and operational goals, monitor store performance metrics, and assist with inventory control, merchandising execution, and promotional events.

Requirements

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Qualifications

• Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Service standards.
• Leadership and coaching skills.
• Labor efficiency and task prioritization.
• Inventory control and merchandising execution.
• Operational routines and compliance with company policies and procedures.

Benefits

Petco Animal Supplies, Inc. offers a comprehensive benefits package including health and financial benefits, 401K, incentives, and PTO. For more details, please refer to [Petco Animal Supplies, Inc. Total Rewards](https://careers.petco.com/us/en/key-benefits).

Pay

This role is a full-time position. For details on compensation, please refer to the [Petco Animal Supplies, Inc. Total Rewards](https://careers.petco.com/us/en/key-benefits).

Schedule

This role operates on Pet Care Center operating hours, including evenings, weekends, and holidays. For more details on schedule, please refer to the [Petco Animal Supplies, Inc. Total Rewards](https://careers.petco.com/us/en/key-benefits).