Assistant Manager

About the role

We’re proud to be where the pets go to find everything they need to live their best lives for more than 60 years. From their favorite meals and toys to trusted supplies and expert support, Petco is here for it. With 29,000+ employees, we support thousands of local animal welfare groups and have helped find homes for approximately 7 million animals through in-store adoption events.

Responsibilities

• Pet First – Protect & Empower. Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
• Foster the Fun – Connect & Bond. Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.
• Let’s Go! Own & Commit. Support daily store operations to ensure smooth workflow and execution, drive sales, service, and operational goals, monitor store performance metrics, and share results and insights with the General Manager.

Qualifications

• Experience & Skills
• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Essential Functions & Work Environment

• This role is primarily performed in a Pet Care Center retail environment.
• The Assistant Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
• Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
• The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Benefits

Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $25.50 - $39.50 Hourly or Salary Range will be reflected above.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see here.