Assistant Manager

About the role

As an Assistant Manager, you play a critical leadership role in bringing Petco’s purpose to life. You support the General Manager in running a high-performing Pet Care Center, leading partners, caring for pets, and delivering exceptional customer experiences.

Responsibilities

• Pet First – Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
• Foster the Fun – Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.
• Let’s Go! – Support daily store operations to ensure smooth workflow and execution, drive sales, service, and operational goals, monitor store performance metrics, and assist with inventory control, merchandising execution, and promotional events.

Requirements

• Experience & Skills:
  • 2+ years of retail experience, including supervisory or management experience.
  • Proven ability to lead, coach, and motivate a team.
  • Strong problem-solving and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with point-of-sale systems and Microsoft Office applications.
  • Passion for animals and knowledge of pet care strongly preferred.

Qualifications

• Majors in Business Administration, Marketing, Human Resources, or related fields preferred.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Leadership and coaching skills.
• Customer service and problem-solving abilities.
• Inventory management and merchandising knowledge.
• Ability to work independently and under pressure.

Benefits

Details not provided in the job posting.

Pay

$25.50 - $39.50 per hour

Schedule

Full time