Jobs · Management · Iowa

Assistant Manager

McDonald's · Charles City, IA · 3 wk ago
ManagementFull-time

About the role

The Assistant Manager at McDonald’s company-owned and independent restaurants is a key position that involves managing various departments within the restaurant. This role requires overseeing multiple aspects of the restaurant to ensure efficient operations and exceptional customer service.

Responsibilities

  • Managing assigned Systems such as Training, Food Safety, and Inventory Management.

  • Setting goals and delegating tasks to the team.

  • Following up on tasks and reporting results to the team and other managers.

  • Overseeing the Guest Service Department:

    • Making sure Crew and Managers deliver a great customer experience.

    • Sales promotions are done well.

    • All service staff are trained in service procedures.

    • The Front Counter McCafé and Drive-Thru areas are organized for the best service.

  • Overseeing the Kitchen Department:

    • Making sure the restaurant delivers great quality food to customers, fast, and safely.

    • Watching food costs and ensuring all kitchen staff are trained in production procedures, including new items added to the menu.

  • Overseeing the People Department:

    • Making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals.

    • Ensuring Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Requirements

  • Must have a strong understanding of McDonald’s systems and processes.

  • Excellent communication and interpersonal skills.

  • Ability to manage multiple tasks and prioritize effectively.

  • Experience in management or leadership roles preferred.

  • Knowledge of food safety and quality standards.

  • Ability to motivate and train employees.

Qualifications

High school diploma or equivalent required. Additional certifications or training may be required based on the specific needs of the restaurant.

Skills

  • Strong leadership and management skills.

  • Effective communication and interpersonal skills.

  • Ability to multitask and prioritize.

  • Knowledge of food safety and quality standards.

  • Ability to train and motivate employees.

Benefits

  • Starting wage up to $47,000 + Bonus

  • Free Meals

  • Paid Vacations

  • Paid Time Off (PTO)

  • Flexible Schedules

  • Fun Work Environment

  • Referral Bonuses

  • Uniforms

  • Crew Activities

  • Regular Wage Reviews

  • Insurance (401(k), with company match)

  • Free Online College with CTU Archways To Opportunities

  • $3,000 annual tuition assistance to any college

Pay

Starting wage up to $47,000 + Bonus

Schedule

Flexible Schedules

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