Assistant Manager

About the Role

Food. Service. Film. Fun! Join the Marcus Theatres Leadership Team in Chicago Heights, IL, and be part of a family where you can connect, grow, and have fun. As an Assistant Manager, you’ll play a key role in redefining the movie-going experience.

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations, and implementing creative solutions.
• Supervise, motivate, reward, and coach associates.
• Execute systems and processes to ensure smooth theatre operations.
• Assist with hiring, training, and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction from theatre and corporate management teams.

Qualifications

We’re looking for someone with a positive attitude, strong work ethic, and excellent communication skills. The ideal candidate thrives in a high-volume, fast-paced, team-focused environment and is passionate about coaching associates to deliver exceptional guest service.

Benefits

• Competitive wages & premium holiday pay
• Paid vacation for full-time (30+ hours per week)
• Medical, dental, vision, & retirement benefits for full-time (30+ hours per week)
• Free movies & meals
• Paid uniforms
• Associate college scholarship program
• Career advancement opportunities

Pay

Starting pay @ $17.50/hr.

Schedule

Variable shifts; full-time.