Assistant Manager

About the role

This is a position that carries a great deal of broad responsibility for ensuring the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience.

Responsibilities

Primary responsibilities include overseeing day-to-day operations of the practice, including:

• opening and closing
• patient scheduling
• patient/client relations
• quality assurance
• optical sales
• mentoring and coaching others
• guiding team to ensure excellent customer service and employee performance
• serving as a role model

Requirements

The ideal candidate will have 1+ years of experience and be:

• highly-organized
• extremely dependable
• experienced in optical practice operations
• experienced in optical sales
• familiarity with optical/eyewear/fashion trends
• able to think and act quickly on your feet and identify emerging issues before they become "issues"

Skills

Excellent customer service skills and personal presentation are also critical to this role.

Schedule

Status: Full-time (FT)