Assistant Manager

About the role

The Assistant Manager at Parachute will play a crucial role in managing daily operations, fostering a welcoming environment, and supporting the team and donors.

Responsibilities

• Own day-to-day operations by being present on the donor floor, ensuring smooth donor flow and retention.
• Partner with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real-time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage and maintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

Requirements

• A high school diploma, GED equivalent, or higher education with 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, and extended shifts as needed.

Qualifications

• A reliable problem solver who takes ownership and can creatively prioritize and solve tasks.
• An empathetic communicator who adapts their style to different audiences and has strong conflict resolution skills.
• A data-driven decision maker who is metrics driven and has strong logical reasoning and decision-making skills.
• A development-minded individual who is self-aware, curious, has integrity, and has a track record of steep learning curves.

Skills

• Strong leadership and coaching skills.
• Excellent interpersonal and communication skills.
• Data analysis and decision-making abilities.
• Ability to handle unexpected situations and adapt to rapid changes.

Benefits

• Up to $70K in compensation ($50K - $55K base + up to 25% monthly bonus).
• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid time off and company holidays.

Pay

• Up to $70K ($50K - $55K base + up to 25% monthly bonus).

Schedule

• Flexible schedule with the possibility of extended shifts and weekends.