Assistant Manager

Job Summary

We think shopping should be fun. Our mission is to offer a wide range of stylish, affordable products that cater to various occasions and needs. As an Assistant Manager, you play a crucial role in fostering customer loyalty and community engagement.

Job Responsibilities

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Own the selling floor and ensure that the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Act in a manner that aligns with our values.

About You

• Love our brand, customers and teams.
• Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
• Have a track record of setting and achieving goals.
• Energized by change; shift gears quickly and rally the team behind new strategies and projects.
• Make smart decisions by actively listening, understanding data and looking beyond the obvious.
• Have a high school diploma or equivalent combo of education and experience.
• Have 2 or more years of experience with similar scope, specialty retail preferred.
• Communicate effectively and confidently.
• Available when we are busy, including nights, weekends and holidays.
• Adept with technology and apps and familiar with industry-related blogs and feeds.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
• Regularly move around all store areas and be accessible to customers.

Before We Wrap

• A word about a few of our way cool perks:
• Competitive base pay and bonus programs.
• Flexible days and hours.
• Awesome merchandise discounts.
• 24/7 free confidential help with a variety of personal and work concerns.
• Personal and professional development.
• Giving back – volunteer program, disaster relief funds, charitable matching donations.
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement.
• 401(k) plan with company matching contributions.

Note

The hourly range for this position is $17.75 - $22.30. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors.