Assistant Manager
Hobby Lobby · DeKalb, IL · 4 wk ago
Customer ServiceFull-time
About the role
The Assistant Manager at Hobby Lobby is responsible for overseeing store operations, ensuring customer satisfaction, and managing staff.
Responsibilities
- Oversee daily store operations including inventory management, cash handling, and employee schedules.
- Ensure compliance with all policies and procedures, including health and safety standards.
- Manage and train staff to meet performance goals and provide exceptional customer service.
- Handle customer inquiries and complaints, escalating issues as necessary.
- Participate in store events and community outreach programs.
Requirements
- High school diploma or equivalent.
- At least 2 years of retail experience, preferably in a supervisory role.
- Strong organizational and communication skills.
- Ability to work flexible hours, including weekends and evenings.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with point-of-sale systems.
- Valid driver’s license and reliable transportation.
Skills
- Customer service orientation.
- Leadership and team management skills.
- Problem-solving abilities.
- Adaptability to changing environments.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan.
- Flexible spending accounts.
- Discounts on Hobby Lobby products.
Pay
$15.00 per hour.
Schedule
Variable schedule, typically includes weekends and evenings.