Assistant Manager
HairClub · Bloomington, MN · 3 wk ago
OTHRFull-time
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
About the role
As an Assistant Center Manager, you will play a crucial role in assisting the center manager in all operations of the center, including growth, revenue, experience, and profitability. You will get to know clients and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle, guiding them through their hair loss journey. This role is more than sales—you’ll have the ability to truly make a difference in someone’s life and help clients regain their confidence.
Responsibilities
- Establish strong and collaborative relationships with clients.
- Ensure collection of monthly client fees.
- Ensure successful conversions, renewals, membership changes, and add-on sales.
- Facilitate new client protocol and manage client benefits usage.
- Provide sales backup while complying with business rules and sales professional standards.
- Perform duties such as center organization and cleanliness, processing payroll, performance management, supervising, and employee training.
Requirements
- At least one year of management or administrative experience; strong consultative sales experience a plus.
- Relevant sales and long-term client relationship experience.
- Excellent communication and team-leading skills.
- Bachelor’s degree with a major in business preferred or equivalent work experience.
Benefits
- Paid vacation days, paid holidays, and personal days starting the day you are hired.
- Comprehensive health benefits (medical, dental, life insurance, and more).
- 401(k) retirement savings plan with company match after one year.
- Tuition reimbursement after one year.
- Company-paid training when you are hired and throughout your career.
- Opportunities for local networking, personal social media promotion, and brand advocacy.