Jobs · Customer Service · Iowa

Assistant Manager

Domino's · Des Moines, IA · Yesterday
On-siteCustomer ServiceFull-time

Job Duties

  • Oversight of kitchen and delivery crew operations.
  • Handling customer orders via phone, internet, and in-person.
  • Cooking and preparing customer orders according to Domino's procedures and standards.
  • Performing basic kitchen maintenance tasks such as cleaning, stock rotation, proofing dough, etc.
  • Conducting basic administrative duties like inventory management, food ordering, scheduling, running reports, entering evaluations, addressing customer concerns, closing and opening tasks, etc.

Requirements

  • Shifts include day and evening hours on weekdays and weekends.
  • A positive attitude and strong work ethic.
  • Attention to detail and excellent food quality standards.
  • Effective customer service skills, both verbal and written.
  • Ability to work in a fast-paced environment.
  • Physical capability to lift up to 50 pounds regularly and maintain good mobility.
  • Good teamwork and communication skills.
  • Basic math and computer skills for inventory management and cash handling.
  • Teamwork and effective problem-solving skills.

Qualifications

  • Required Qualifications:
  • Minimum 6 months of food service or restaurant experience.
  • Proven customer service skills with the ability to handle inquiries and concerns professionally.
  • Strong communication skills, both verbal and written.
  • Ability to work flexible schedules including evenings, weekends, and holidays.
  • Physical capability to lift up to 50 pounds regularly and maintain good mobility.
  • Basic proficiency with point-of-sale (POS) systems and computer software.
  • Fundamental math skills for inventory management and cash handling.
  • Demonstrated ability to work effectively in a team-oriented, fast-paced environment.
  • Preferred Qualifications:
  • Previous experience in a supervisory or lead role within food service.
  • Current enrollment in or completion of business management coursework.
  • Food safety certification or willingness to obtain certification.
  • Experience with inventory management and food ordering systems.
  • Strong organizational and time management skills.
  • Bilingual capabilities (English and Spanish).

Additional Information

All your information will be kept confidential according to EEO guidelines.

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