Assistant Manager

About the Role

The Assistant General Manager (AGM) is a growth role designed to develop future leaders who think strategically about the store and the broader future of the district and Caribou as a whole. This position requires a hunger for development and growth, working in partnership with the General Manager to run the store and make a meaningful impact on the team and community.

Responsibilities

• Demonstrates proficiency in Team Member and Shift Leader duties with ease, enthusiasm, and excellence.
• Develops a deep understanding of the business to the level of a General Manager over the course of a year.
• Creates lasting connections with guests, fostering joy and teaching the team to do the same.
• Champions an environment that surpasses speed and service goals through effective deployment, problem-solving, and team motivation.
• Takes responsibility for hitting sales goals by connecting speed and service.
• Leads problem resolution with calm, professionalism, emotional maturity, and a commitment to understanding.
• Develops a broad understanding of the Profit & Loss statement and connects daily behaviors to business outcomes.
• Organizes, executes, and improves administrative tasks, linking them to overall business success.
• Manages all store funds while on shift, enforcing cash-handling policies.
• Places, receives, and verifies orders; conducts inventory; controls waste; and ensures proper rotation of stock.
• Thinks holistically about store success, focusing on current and future shifts.
• Seeks to understand root causes of problems to create sustainable change.
• Embodies and brings to life Caribou’s Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Embraces growth and development with humility and curiosity.
• Adopts a learner’s mindset, asking questions to expand knowledge and experience.
• Takes ownership of personal development, seeking feedback and continuous improvement.
• Leads with a global view of the Caribou brand, evolving from shift to store to district to company.
• Acts as a relentless culture champion, bringing the company’s purpose and values to life in every interaction.
• Builds an open and trusting relationship with the General Manager.
• Brings a competitive drive to hit or exceed goals and create day-making experiences.

Requirements

• 1-3 years of prior restaurant/retail experience with a strong customer service commitment.
• Ability to work early mornings, evenings, some holidays, and/or weekends.
• Must be at least 18 years of age.

Preferred Qualifications

• High school diploma or GED equivalent.
• Valid driver’s license and reliable transportation.
• 1 year of supervisory experience.

Physical Requirements

• Hearing, speaking, and seeing.
• Bending, reaching, and lifting up to 50 pounds.
• Ability to stand for 4 to 8 hours.
• Physical requirements may be accomplished with or without reasonable accommodations.

Pay

Compensation Range: $16.52 - $27.53 per hour. Starting pay is subject to local and state minimum wage regulations.

Address: 757 Grand Avenue, St. Paul, Minnesota 55105