Assistant Manager

Responsibilities

• Oversee file management and run assigned reports
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
• Communicate with outside legal counsel during the eviction process
• Finalize move in/out and renewals files and enter data into property management software
• Collect deposits and process future residents’ applications
• Maintain the model/target apartments and ensure a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain ongoing resident retention programs
• Report unusual or extraordinary circumstances regarding the property or residents

Requirements

• Customer service experience
• Six months experience in the property management industry
• Strong communication skills both written and verbal

Qualifications

The Assistant Community Manager position requires a high school diploma or equivalent. A bachelor's degree in business administration, real estate, or a related field is preferred.

Skills

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. Familiarity with property management software is a plus.

Benefits

Full-Time $20.00 to $23.00 per hour
Vacation & Sick Time for Full & Part-Time Employees
Health and Wellness Programs
Empower 401K and Roth IRA - Including Free Financial Advisors and Employer Match
9 Paid Holidays per year
Employee Referral Incentives
Bonus and Commission Opportunities
Employee Rent Discount Program
Professional Development Training

Pay

Full-Time $20.00 to $23.00 per hour

Schedule

Full-Time Position