Assistant Manager (Anderson University Chick-fil-A)

Duties & Responsibilities

• Provide leadership to the team members so that each team member consistently meets our standards of superior customer service, quality and cleanliness
• Ensure the profitability of the business by operating within established guidelines and requirements for sales growth, food cost, labor, and all other controllable costs
• Participate in team member meetings and training programs; provide coaching to team members as needed
• Ensure compliance with proper sanitation and safety standards
• Interact professionally and effectively with all levels of individuals, ranging from client contacts and company executives, to hourly team members
• Provide prompt, accurate and professional responses, guidance and information to clients and company management as needed or requested

Requirements

• Two or more years of previous management experience
• ServSafe certification preferred
• Excellent customer service and communication skills (both written and verbal)
• Working knowledge of Microsoft Office: Word, Excel and PowerPoint
• Experience with cash handling procedures and reconciliation of cash banks and reports
• Knowledge of POS systems preferred

Benefits

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immensely training and growth opportunities