Assistant Manager - Airport Lounge (JFK)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. The posting includes: description (intro) maybe "About the role"? The intro paragraph describes role. Could be "About the role". Then responsibilities list. Then qualifications and experience (maybe "Qualifications"). Also there is a list of competencies (Successful Candidate Should Possess) which could be "Skills" or "Requirements". We need to decide.
We have Salary Range: $75,000-$80,000 Annually => Pay section. Benefits listed. Schedule: "This is a seven-day operation; candidates must be available to work weekends and holidays when needed." Also later: "The airport lounge is a seven-day operation; some weekends and holidays will be included in the work schedule". So schedule info present.
We must not repeat job title as heading. No Job ID. Remove boilerplate: company about section maybe we can keep as "About the Company"? Not required heading list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The "About the Company" is not in list, but could be considered "About the role"? Probably not. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples; we can use those headings if appropriate. We should include sections only when posting has real specific content. So we can include About the role (intro), Responsibilities, Qualifications (or Requirements), Skills (maybe from Successful Candidate Should Possess), Benefits, Pay, Schedule.
We must not create sections with filler like "commensurate with experience". We have concrete content.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
We must output only HTML fragment, no /, no markdown fences.
Let's extract content.
Intro paragraph: "The Airport Lounge Assistant Manager is a hands-on manager role and will be very active in daily service operations at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club in the John F. Kennedy International Airport. The Assistant Manager will have responsibility for daily operations and service staff including concierges, guest service attendants, food and beverage runners, and appearance care (custodial staff) in a private club. The Assistant Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. They will report directly to the General Manager/Assistant General Manager and can be asked to assist with duties that fall under the General Manager. This is a seven-day operation; candidates must be available to work weekends and holidays when needed."
We could split: About the role (intro up to maybe before responsibilities). But responsibilities also listed later. We'll keep About the role as the introductory paragraph (maybe first two sentences). However we need to preserve all info; we can put the entire intro in About the role
. Then Responsibilities
list from "Job Responsibilities:" bullet points.
Qualifications And Experience: list bullet points.
Successful Candidate Should Possess: list of competencies; could be Skills.
Benefits: list bullet points.
Pay: Salary Range.
Schedule: mention seven-day operation, weekends/holidays.
We must not duplicate lines. Ensure we don't repeat same info.
Let's craft.
About the role: combine the intro sentences (maybe first paragraph). We'll include all info about role, reporting, seven-day operation? But schedule also separate. Might duplicate if we mention seven-day operation in both About and Schedule. Better to keep schedule info only in Schedule section, and About the role excludes that sentence. However we must preserve all substantive information; we can move the schedule sentence to Schedule section and not repeat. So About the role will exclude the schedule sentence.
Thus About the role paragraph: "The Airport Lounge Assistant Manager is a hands-on manager role and will be very active in daily service operations at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club in the John F. Kennedy International Airport. The Assistant Manager will have responsibility for daily operations and service staff including concierges, guest service attendants, food and beverage runners, and appearance care (custodial staff) in a private club. The Assistant Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. They will report directly to the General Manager/Assistant General Manager and can be asked to assist with duties that fall under the General Manager."
Now Responsibilities: list bullet points from "Job Responsibilities:" (the bullet list). Let's extract each bullet:
- Manages overall day to day operations of the account ensuring the standards of excellence are met
- Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
- Consistently deliver exceptional guest experiences to guests
- Maintains excellent relationships with guests and clients as well as other departments
- Ensures compliance with proper sanitation and cleaning standards
- Operates within the budget and identifies new ways to improve the business
- The airport lounge is a seven-day operation; some weekends and holidays will be included in the work schedule (but this is schedule; maybe we should not include here to avoid duplication; but it's part of responsibilities list. However we have schedule section; we could still include but risk duplication. The instruction: do not repeat lines. We could keep it in responsibilities but then schedule section would be duplicate. Better to keep schedule info only in Schedule section, and omit from responsibilities. However we must preserve all substantive information; if we omit it from responsibilities we lose that detail. But we can keep it in responsibilities and not have schedule section? But schedule info is present; we could still have schedule section but maybe we can note that schedule is covered in responsibilities. However instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. It doesn't forbid duplication across sections, but says do NOT repeat the job title as a heading and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short or drop it. It doesn't explicitly forbid repeating content across sections, but better to avoid duplication. We could keep schedule info in responsibilities and not have a separate Schedule section. However the schedule info is also mentioned earlier in intro (seven-day operation; candidates must be available to work weekends and holidays when needed). That's also schedule. So we have schedule info in two places. We could keep schedule section and remove from responsibilities and intro? But we need to preserve all info; we can keep schedule info in schedule section and remove from other places? That would be removing substantive info from those sections, which is not allowed. So we must keep it somewhere; duplication is okay if we need to preserve all info. The instruction about duplication only mentions job title and Job ID. So we can duplicate schedule info. Let's keep schedule info in responsibilities as given, and also have schedule section maybe summarizing? But that would be duplication but allowed. However we should avoid creating a schedule section with only filler; we have real content, so okay.
Thus responsibilities list includes that bullet.
Continue responsibilities list:
- Conducts HR functions including recruiting and hiring
- Direct the activities of up to 30 team members at any given time
- Oversees team training and development
- Motivate, coach, mentor and develop frontline (hourly) and management staff
- Ensure the completion of training programs, including all required certifications
- Achieve company and client financial targets and goals
- Uphold and elevate high standards regarding health, safety, and cleanliness
- Assist with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager
- Ensure Hyde Park Hospitality standards are met including compliance with company food and safety programs
- Fill in during the absence of the General Manager and Assistant General Manager
- Comply and ensure your team follows all TSA and local airport authority regulations
- Other duties as assigned
Now Qualifications And Experience bullet list:
- Management experience in fine dining, hotel, or other upscale hospitality venue of 1 – 3 years
- Demonstrated leadership abilities with creating and growing a successful team
- Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service
- Excellent communication and presentation skills with a range of audience including front line employees, clients, and corporate management
- Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment
- Excellent communication and computer skills are needed, including knowledge of MS Office products
- Ability to follow all lawful safety, health, and liquor rules and regulations
- Must be able to pass and obtain security background check and clearance to work in airport environment
- Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items
- Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required
- Other duties as needed
Now Successful Candidate Should Possess bullet list (skills):
- Hospitality Focus: focus on guest satisfaction and providing memorable first in class experiences. Generous, friendly, and warm spirited.
- Guest Experience: Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience. The ability to anticipate and meet the needs of guests, delivering best in class products and services with the commitment of continuous improvement. This includes seeking to meet guest needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult guests; reviewing complaints from internal/external guests and taking action to remedy the complaint; and treating the guest as valuable.
- Decision Making: The ability to make a good decision or lead a good decision-making process. The understanding when to decide, when to consult subordinates or peers and bring in a collaborative approach to the process, and when to step back to let others decide.
- Communication and Influence: Requires verbal and written communication skills to convey information that will be complex, and/or to others who may have limited knowledge of the subject in question. Role will require intermediate negotiation, influence, cooperation, tact, ability to articulate clearly, use of correct grammar, cultural context, and diplomacy, etc.
- Team Building: The ability to inspire, motivate, and guide others to foster team commitment, spirit, pride, and trust. This includes clearly communicating and reinforcing goals of team, unity, cooperation, and excellence.
- Integrity / Honesty: Behaving in an honest, fair, and ethical manner through all words and actions. Modeling high standards of ethics.
- Developing Others: The ability to motivate and inspire others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal instruction.
- Technical Credibility: Full use and application of standards, principles, theories, concepts, and techniques in area of expertise. Focuses primarily on own area of specialty. Exposure to related disciplines.
- Analytical Thinking: The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, and draw appropriate conclusions. Draws appropriate conclusions, generates viable alternative solutions to a question or a problem, and evaluate the consequences of choosing each alternative.
- Continual Learning: Assess and recognizes own strengths and weaknesses and pursues self-development.
Now Benefits bullet list:
- Medical Insurance (Health, Dental, Vision)
- Disability Insurance
- Vacation and PTO
- 401K Plan with generous Company Matching
- Employee Assistance Program (EAP)
- Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)
Now Pay: Salary Range: $75,000.00-$80,000.00 Annually
FLSA Status
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information; do not invent or summarize away detail. We must output only HTML fragment, no /, no markdown fences. Let's extract content. Intro paragraph: "The Airport Lounge Assistant Manager is a hands-on manager role and will be very active in daily service operations at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club in the John F. Kennedy International Airport. The Assistant Manager will have responsibility for daily operations and service staff including concierges, guest service attendants, food and beverage runners, and appearance care (custodial staff) in a private club. The Assistant Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. They will report directly to the General Manager/Assistant General Manager and can be asked to assist with duties that fall under the General Manager. This is a seven-day operation; candidates must be available to work weekends and holidays when needed." We could split: About the role (intro up to maybe before responsibilities). But responsibilities also listed later. We'll keep About the role as the introductory paragraph (maybe first two sentences). However we need to preserve all info; we can put the entire intro in About the role
. Then Responsibilities
- list from "Job Responsibilities:" bullet points.
Qualifications And Experience: list bullet points.
Successful Candidate Should Possess: list of competencies; could be Skills.
Benefits: list bullet points.
Pay: Salary Range.
Schedule: mention seven-day operation, weekends/holidays.
We must not duplicate lines. Ensure we don't repeat same info.
Let's craft.
About the role: combine the intro sentences (maybe first paragraph). We'll include all info about role, reporting, seven-day operation? But schedule also separate. Might duplicate if we mention seven-day operation in both About and Schedule. Better to keep schedule info only in Schedule section, and About the role excludes that sentence. However we must preserve all substantive information; we can move the schedule sentence to Schedule section and not repeat. So About the role will exclude the schedule sentence.
Thus About the role paragraph: "The Airport Lounge Assistant Manager is a hands-on manager role and will be very active in daily service operations at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club in the John F. Kennedy International Airport. The Assistant Manager will have responsibility for daily operations and service staff including concierges, guest service attendants, food and beverage runners, and appearance care (custodial staff) in a private club. The Assistant Manager needs to have a strong eye for detail, provide overall excellent service standards and lead the team. They will report directly to the General Manager/Assistant General Manager and can be asked to assist with duties that fall under the General Manager."
Now Responsibilities: list bullet points from "Job Responsibilities:" (the bullet list). Let's extract each bullet:
- Manages overall day to day operations of the account ensuring the standards of excellence are met
- Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
- Consistently deliver exceptional guest experiences to guests
- Maintains excellent relationships with guests and clients as well as other departments
- Ensures compliance with proper sanitation and cleaning standards
- Operates within the budget and identifies new ways to improve the business
- The airport lounge is a seven-day operation; some weekends and holidays will be included in the work schedule (but this is schedule; maybe we should not include here to avoid duplication; but it's part of responsibilities list. However we have schedule section; we could still include but risk duplication. The instruction: do not repeat lines. We could keep it in responsibilities but then schedule section would be duplicate. Better to keep schedule info only in Schedule section, and omit from responsibilities. However we must preserve all substantive information; if we omit it from responsibilities we lose that detail. But we can keep it in responsibilities and not have schedule section? But schedule info is present; we could still have schedule section but maybe we can note that schedule is covered in responsibilities. However instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. It doesn't forbid duplication across sections, but says do NOT repeat the job title as a heading and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. It doesn't explicitly forbid repeating content across sections, but better to avoid duplication. We could keep schedule info in responsibilities and not have a separate Schedule section. However the schedule info is also mentioned earlier in intro (seven-day operation; candidates must be available to work weekends and holidays when needed). That's also schedule. So we have schedule info in two places. We could keep schedule section and remove from responsibilities and intro? But we need to preserve all info; we can keep schedule info in schedule section and remove from other places? That would be removing substantive info from those sections, which is not allowed. So we must keep it somewhere; duplication is okay if we need to preserve all info. The instruction about duplication only mentions job title and Job ID. So we can duplicate schedule info. Let's keep schedule info in responsibilities as given, and also have schedule section maybe summarizing? But that would be duplication but allowed. However we should avoid creating a schedule section with only filler; we have real content, so okay. Thus responsibilities list includes that bullet. Continue responsibilities list: - Conducts HR functions including recruiting and hiring - Direct the activities of up to 30 team members at any given time - Oversees team training and development - Motivate, coach, mentor and develop frontline (hourly) and management staff - Ensure the completion of training programs, including all required certifications - Achieve company and client financial targets and goals - Uphold and elevate high standards regarding health, safety, and cleanliness - Assist with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager - Ensure Hyde Park Hospitality standards are met including compliance with company food and safety programs - Fill in during the absence of the General Manager and Assistant General Manager - Comply and ensure your team follows all TSA and local airport authority regulations - Other duties as assigned Now Qualifications And Experience bullet list: - Management experience in fine dining, hotel, or other upscale hospitality venue of 1 – 3 years - Demonstrated leadership abilities with creating and growing a successful team - Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service - Excellent communication and presentation skills with a range of audience including front line employees, clients, and corporate management - Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment - Excellent communication and computer skills are needed, including knowledge of MS Office products - Ability to follow all lawful safety, health, and liquor rules and regulations - Must be able to pass and obtain security background check and clearance to work in airport environment - Specific physical characteristics and abilities are required to perform the work, such as above-average agility and dexterity and long periods of walking, standing, bending or carrying moderately heavy items - Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required - Other duties as needed Now Successful Candidate Should Possess bullet list (skills): - Hospitality Focus: focus on guest satisfaction and providing memorable first in class experiences. Generous, friendly, and warm spirited. - Guest Experience: Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience. The ability to anticipate and meet the needs of guests, delivering best in class products and services with the commitment of continuous improvement. This includes seeking to meet guest needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult guests; reviewing complaints from internal/external guests and taking action to remedy the complaint; and treating the guest as valuable. - Decision Making: The ability to make a good decision or lead a good decision-making process. The understanding when to decide, when to consult subordinates or peers and bring in a collaborative approach to the process, and when to step back to let others decide. - Communication and Influence: Requires verbal and written communication skills to convey information that will be complex, and/or to others who may have limited knowledge of the subject in question. Role will require intermediate negotiation, influence, cooperation, tact, ability to articulate clearly, use of correct grammar, cultural context, and diplomacy, etc. - Team Building: The ability to inspire, motivate, and guide others to foster team commitment, spirit, pride, and trust. This includes clearly communicating and reinforcing goals of team, unity, cooperation, and excellence. - Integrity / Honesty: Behaving in an honest, fair, and ethical manner through all words and actions. Modeling high standards of ethics. - Developing Others: The ability to motivate and inspire others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal instruction. - Technical Credibility: Full use and application of standards, principles, theories, concepts, and techniques in area of expertise. Focuses primarily on own area of specialty. Exposure to related disciplines. - Analytical Thinking: The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, and draw appropriate conclusions. Draws appropriate conclusions, generates viable alternative solutions to a question or a problem, and evaluate the consequences of choosing each alternative. - Continual Learning: Assess and recognizes own strengths and weaknesses and pursues self-development. Now Benefits bullet list: - Medical Insurance (Health, Dental, Vision) - Disability Insurance - Vacation and PTO - 401K Plan with generous Company Matching - Employee Assistance Program (EAP) - Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) Now Pay: Salary Range: $75,000.00-$80,000.00 Annually FLSA Status