Assistant Manager 5546

We are a growing Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

About the role

From Team Member to Restaurant Assistant Manager, the job opportunities in Burger King restaurants are challenging and fun. This role is ideal for a personable, results-oriented self-starter who thrives in a fast-paced setting and contributes as both a team member and leader.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself
• Create Memorable Experiences—crafts a service experience so good the guest can’t wait to come back
• Maintain administration balance between high-quality employee and guest experience while achieving financial goals
• Welcome new team members and provide job-specific training
• Lead inspiring team huddles that motivate and inform the team
• Ensure team members receive ongoing training and coaching
• Build the capability of shift supervisors and prepare them for their next level
• Consistently thank the team and celebrate success
• Actively coach brand service behaviors—train, observe, provide feedback, and celebrate
• Monitor Speed of Service to ensure delivery of guest expectations
• Ensure the restaurant is welcoming and clean
• Ensure product quality and operations standards are consistently delivered
• Partner with the Restaurant General Manager and team to create action plans to improve guest metrics
• Review sales and scheduling to ensure Quality, Service, and Cleanliness (QSC) will be met
• Ensure accuracy of daily numbers, cash handling, and HACCP Logs
• Review inventory efficiencies to create product orders
• Evaluate and implement cost controls
• Monitor people charts and production planning, making necessary adjustments
• Create and monitor schedules and manage new team members’ on-boarding process
• Implement action plans to address employee needs and Operational Assessments

Requirements

• Must have a high school diploma or equivalent
• Minimum of 1-2 years supervisory experience
• Excellent guest service skills
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Ability to keep employees motivated, resolve conflicts, and make hard decisions
• Available to work all shifts: open, close, weekends, and holidays

Benefits

• Scholarship Fund Program provides scholarships ranging from $1,000 to $50,000 to Burger King team members, their families, and high school seniors
• Burger King emergency fund provides short-term financial assistance to employees who experience hardships due to natural disasters, illness, fires, or other unexpected events
• Discount program offering savings on glasses, hearing aids, weight loss programs, step-tracking devices, shoes, and more
• Provider finder and cost estimation tool to help members locate in-network providers and estimate visit costs
• Wellness program where earning points for activities like achieving step goals can be redeemed for wellness-related items
• Pregnancy planning tool to track fertility, baby growth, milestones, and more

The Company reserves the right to conduct a background check, and employment may be conditioned on satisfactory results. We are an equal opportunity employer.

Location: 9810 W 133rd Ave Box 614, Cedar Lake, Indiana 46303