Assistant Manager - 2nd
Primary Responsibilities
- Create, establish and maintain an excellent customer shopping experience.
- Maintain and reinforce current service level standards.
- Provide service training and leadership to staff members.
- Manage customer issues with a sense of urgency and to the satisfaction of our customer.
- All POS terminal transactions in accordance with policy and procedure.
- Sales, Discounts and Refunds
- Loyalty Open/Closing procedures
- Inventory Control
- Shipping and Receiving
- Price Management (Price Changes, Markdowns etc.)
- Singles Damaged Merchandise
- Conducting a Physical Inventory
- Sales Floor Merchandising and Visual Presentation
- Merchandise Placement
- Sales floor maintenance and housekeeping
- Promotional event directions, materials and signage
- Payroll Control
- Scheduling Payroll budget compliance
- Time and Attendance
- Training and Development of direct reports
- Utilization of all available training tools
- Consistent reinforcement of operational standards
- Loss Prevention
- The protection and control of all Company assets
Principal Working Relationships
- Customers
- Sales Associates
- Store Management
- District/Regional Managers
- Store Operations and Training Personnel
Key Qualifications
- An approved background check
- Effective verbal and written communication skills
- Managerial and organizational skills
- Strong interpersonal skills necessary for customer and employee interactions
- Strong visual merchandising skills
- Working knowledge of footwear, accessories and shoe care
- Basic mathematical skills
- Knowledge of Corporate and Store Operations policies and procedures
- A complete understanding of the standards of Store Presentation and strong visual merchandising skills
About the Role
Rack Room Shoes is the family footwear retailer offering a wide selection of nationally recognized brands known for their quality. The company also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Benefits
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
Pay
Pay Range: $20 - $26
Schedule
Part Time