Assistant Manager-2024 Spokane Division

Responsibilities

• Performs General Manager duties in their absence.
• Partners with General Manager regarding store issues, concerns, and recognition.
• Exemplifies customer engagement by modeling behaviors.
• Analyzes TruRating scores to identify opportunities to teach, train, and recognize customer engagement behaviors.
• Identifies shrink opportunities and drills down to identify root cause. Develops plan of action to reduce shrink and owns the ACO.
• Responsible for opening and closing store procedures and acts as the manager on duty in their assigned store.
• Under the leadership of the General Manager, directly leads the freight team and all associates of the store while the Manager on Duty.
• Ensures Merchandise Movement Process is flawlessly executed.
• Ledds and ensures Five Below’s Pack away Process is completed within timeframes provided using local store list.
• Leads the store process to recruit, train, coach, develop, and supervise all associates.
• Assists with the entire payroll process to ensure the labor budget is in line with plan.
• Reviews all corporate and district communications and reacts accordingly.
• Uses financial reporting to drive business and sales opportunities and control expenses.
• Authorizes register functions including post voids, returns, and discounts.
• Sets and maintains Market Plans, Signage, Hot Sheets and What’s on the Way.
• Ensures the merchandising procedures are being executed timely.
• Ensures the execution of company Inventory Integrity process.
• Uses item inquiry and replace to ensure OH count integrity.
• Complies with Human Resources policies and procedures and leads Asset Protection and Safety processes and holds associates accountable.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Creative thinking
• Ability to multi-task
• Ability to maintain composure under pressure

Essential Job Functions

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
• Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

Benefits

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!

About the Role

This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.

Company Information

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Crews Services Zendesk: crewservices.zendesk.com/hc/en-us/requests/new

Position Type: Hourly

Position Starting At: $21.63

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