Assistant Manager - 10K Wags

Job Duties/Essential Funtions

• Partner with the Center Manager to oversee daily operations and maintain Best Friends Pet Care standards of pet care.
• Step up as a confident leader in the Center Manager's absence, ensuring smooth operations.
• Operational Excellence:
  • Ensure the facility meets and exceeds cleanliness, safety, and compliance standards.
  • Aid with inventory management, ensuring supplies are well-stocked and expenses are managed.
  • Support payroll processes, scheduling, and day-to-day administrative tasks.
• Team Support:
  • Assist with recruiting, training, mentoring, and shadowing team members to ensure top-notch care and service.
  • Help create work schedules that balance business needs with team well-being.
  • Promote ongoing professional development and positive morale among staff.
• Client And Community Engagement:
  • Build trust and strong relationships with pet parents, ensuring they feel confident placing their pet in our care.
  • Handle client inquiries, feedback, and requests with professionalism and enthusiasm.
  • Collaborate on community outreach, promotions, and marketing efforts to grow our presence.
• Pet Care Supervision:
  • Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe.
  • Maintain detailed records of pet care, incidents, and daily routines.
  • Monitor pet behavior and address any concerns promptly and compassionately.

Qualifications

• Passion for pets and people, with a background in animal care or related field.
• Strong leadership skills and ability to collaborate effectively with others.
• Experience managing a team and overseeing daily operations.
• Excellent communication and interpersonal skills, with the ability to interact with clients and staff.
• Ability to lift and move large dogs.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Action-packed environment with wagging tails, happy barks, and purring companions
• Opportunities for professional growth and development

Pay

The estimated compensation range for this position is $20.00–$25.00 per hour. Actual compensation may vary based on factors including experience, qualifications, schedule availability, productivity, geographic location, and business needs. Compensation may also include commissions, incentives, or tips, where applicable. Where required by law, applicable minimum wage requirements will apply.