Assistant Manager(03021) - 42 Elm St

About the role

You thrive on leadership and organization, ensuring everything runs smoothly both at home and at work. As an Assistant Manager at Domino's Pizza, you'll have the opportunity to step into a leadership role where your natural ability to manage people and processes will shine. This is a challenging position that requires judgment, math skills, and the ability to multitask. You'll join a fun, flexible company and gain valuable work experience that will serve you long-term. Help us become the best in pizza delivery—apply now!

Responsibilities

• Oversee all operations during your shift, including cost controls, inventory, cash management, and customer relations.
• Set the example by following all policies and procedures 100% of the time and ensuring your team does the same.
• Manage staffing, paperwork, food management, scheduling, and adherence to standards.
• Ensure store cleanliness, profitability, and great customer service.
• Maintain punctuality, attendance, and reliable transportation to and from work.
• Operate equipment, stock ingredients, prepare product, and process orders (phone and in-person).
• Conduct inventory and complete associated paperwork.
• Clean equipment and facility daily.
• For delivery roles: Deliver pizzas and promotional materials (flyers, door hangers) to customers within a designated area.

Requirements

• Ability to comprehend and give clear written and verbal instructions.
• Strong communication skills for processing orders over the phone and in person.
• Proficiency in basic math (addition, subtraction, multiplication, division) and making correct monetary change.
• Motor coordination for rapid, precise movements (e.g., using a keyboard, touch screen, or pizza peel).
• Navigational skills to read maps and locate addresses within the delivery area, including multi-story buildings and private homes.
• Valid driver’s license with a safe driving record (for delivery roles).
• Access to an insured vehicle for deliveries (for delivery roles).

Work Conditions

• Exposure to varying and sometimes adverse weather conditions (e.g., when taking out trash or making deliveries).
• In-store temperatures ranging from 36°F in coolers to 90°F+ in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, cramped spaces (e.g., walk-in cooler), and hot surfaces/tools (ovens up to 500°F+).
• Sharp edges and moving mechanical parts in the work environment.
• Sensory requirements: Talking/hearing on the phone, near/mid-range vision for tasks, depth perception, and ability to differentiate hot/cold surfaces.
• Temperament: Ability to direct activities, perform repetitive tasks, work alone or with others, handle stress, meet quality standards, and make judgments/decisions.

Physical Requirements

• Standing: Most tasks are performed standing, with work surfaces between 36" and 48" high.
• Walking: Short distances for short durations; delivery personnel travel between the store, vehicle, and customer locations.
• Sitting: Paperwork is completed at a desk or table.
• Lifting: Unload bulk deliveries (up to 50 lbs) using a hand truck; stack cases onto shelves up to 72" high. Carry pizza sauce (30 lbs), dough trays (12 lbs each), and pizzas/beverages during deliveries.
• Pushing/Pulling: Move trays on dollies (requiring up to 7.5 lbs of force).
• Climbing: Navigate stairs or ladders for tasks like changing signs or washing walls; delivery personnel may climb five+ flights of stairs.
• Stooping/Bending: Forward bending at the waist (e.g., pizza assembly, stocking ingredients) for 30–45 seconds at a time, repeated throughout the day.
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously in all directions (up, down, forward) for tasks like turning oven controls, scooping ingredients, or answering phones.
• Hand Tasks: Eye-hand coordination for shaping dough, using a pizza peel, cutting pizzas, assembling boxes, and handling tools/equipment (e.g., phones, calculators, pizza cutters).

Advancement Opportunities

Many team members start as delivery drivers and advance to roles like assistant manager, general manager, franchise owner, or corporate operations manager. Domino’s offers a world of opportunity for career growth.

Diversity & Inclusion

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals. We strive to create an environment where differences empower team members to reach their highest potential.