Assistant Maintenance - Ascent North - Austin, TX

Company Overview

With over 37 years of experience, Valiant Residential is a next‑generation property management leader, uniquely attuned to the needs of property owners and residents. The company emphasizes a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long‑term success.

Position Overview

Valiant Residential is seeking an Assistant Maintenance who is responsible for assisting the maintenance supervisor. He/she is also responsible for maintaining the physical integrity of the property and working with the leasing team to maximize renewal and leasing opportunities. The Assistant Maintenance will ensure that all duties are carried out with safety first and according to Valiant Residential policies.

Responsibilities

• Complete resident service requests within 24 hours and manage the system for handling these requests.
• Schedule the on‑call rotation for staff and assist with service as necessary.
• Conduct business in accordance with company policies, procedures, and applicable state and federal laws (ADA, Fair Housing, OSHA, etc.).
• Distribute flyers and other materials; keep safety materials current and accessible.
• Monitor property condition and immediately correct unsafe conditions.
• Maintain accurate records of preventive maintenance, service requests, and make‑ready status of vacant apartments.
• Schedule and perform minor and routine maintenance on equipment; inspect and maintain tools.
• Diagnose and perform minor or routine maintenance or repair of electrical, plumbing, HVAC, appliances, irrigation, exterior elements, flooring, roofing, lighting, fireplaces, gas fixtures, doors, windows, security systems, pool areas, and related components.
• Handle on‑call duties and participate in standby emergency schedules for evenings, weekends, and holidays.
• Assist in preparing the property for various inspections.
• Perform any additional duties assigned by the property manager or Regional Community Supervisor.

Requirements

• Minimum two years of full‑time experience in apartment maintenance or a trade requiring basic knowledge of electricity, plumbing, carpentry, painting, and HVAC.
• High school diploma or equivalent; technical certification is a plus.
• EPA refrigerant, transition, and recovery certification.
• Strong verbal and written communication skills in English; bilingual Spanish is a plus.
• Own a basic set of hand tools.
• Valid driver’s license with good driving record and auto insurance.
• Ability to work at other locations, travel within major metropolitan areas, and possibly stay overnight in other cities.
• Willingness to work some weekends as needed.

Physical Requirements

• Ability to sit, stand, climb, stoop, and remain at a desk for up to 8 hours or more.
• Ability to walk the property for up to 8 hours (or more) in various weather conditions.
• Ability to climb stairs.
• Ability to lift up to 30 lb as needed.

Benefits

• Competitive total compensation.
• Comprehensive benefits including free health insurance options and 401(k) matching.
• Career development opportunities and a collaborative culture.
• Recognition as a “Top Place to Work” with a focus on innovation and employee growth.