Assistant Leasing & Marketing Manager

About the role

The Assistant Leasing & Marketing Manager position at Campus Apartments is ideal for an enthusiastic and outgoing individual who loves to work hard and think outside the box. Since 1958, Campus Apartments has provided superb housing for college students and this position plays a crucial role in achieving their success and growth.

Responsibilities

• Aid in the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition.
• Aid with leasing efforts to achieve full lease-up and maintain high occupancy levels by mailing renewal offers, logging responses, and managing property availability.
• Accurately record and manage property availability to align with the lease renewal report.
• Review, approve, and enter rental applications for execution by the General Manager.
• Liaise with legal counsel and the City for property licenses and renewal processes.
• Handle the check-out process to ensure compliance with final account statements, including accepting keys and conducting inspections of vacated units.
• Ensure accuracy and efficiency in lease signing and resident check-ins.
• Investigate and respond to resident concerns and complaints in a timely manner, fostering good public relations and reporting to the General Manager.
• Prepare weekly reports related to property performance as required.
• Develop and implement advertising/marketing programs to position the property in the marketplace.
• Develop and implement resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Perform general administrative tasks such as filing, typing, answering phones, and using various office equipment.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance.
• Ability to operate various office equipment and software (fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum).
• Strong computer skills and math ability, including proficiency in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata (preferred).
• Accurate in numerical analysis and document preparation.
• Positive, professional, and enthusiastic attitude.
• Excellent customer service skills.
• Effective communication and problem-solving abilities.
• Logical thinking and ability to follow standardized procedures.

Qualifications

• Ability to follow through with paperwork and meet deadlines.
• Adherence to all federal, state, and local laws.