Jobs · Human Resources · Virginia

Assistant in Training

The Buckle, Inc. · Richmond, VA · 2 wk ago
On-siteHuman Resources$18–$22/hrFull-time

Sales Generation and Guest Service

  • Greet Guests with a friendly, engaging attitude
  • Eager and assertive to answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
  • Demonstrate product utilizing product knowledge and sales education
  • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
  • Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable; consistently welcomes feedback from Manager to improve sales presentations
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
  • Plan sales goals with Store Manager
  • Demonstrate ownership of store’s sales performance (Sales, Average sale, Business builders, Denim)
  • Passionate for product education and showmanship to create results

Teammate Recruiting, Training and Development

  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
  • Coach and create relationships through Guest Loyalty and Guest Preferred
  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
  • Maintain a positive attitude at all times creating a positive floor culture
  • Show personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks set by Store Management
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Execute actions from department calendars and track on the Weekly Delegation Worksheet
  • Demonstrate leadership actions during segments
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Show ability to create changes to improve store’s overall performance via Performance Tracker
  • Responsible for visual standards on floor and backroom
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Identify and follow through on all Teammate training needs
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Show ability to create changes to improve store’s overall performance via Performance Tracker
  • Responsible for visual standards on floor and backroom
  • Responsible for training and coaching with manager on all non-sales positions
  • Assertive to execute actions with constantly changing sales focuses
  • Identify and follow through on all Teammate training needs

Knowledge and Ability

  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
  • Passionate for product education and showmanship to create results
  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
  • Passionate for product education and showmanship to create results

Compensation & Benefits

Compensation: Pay range: $18-$22/hr
Benefits: Full-Time Teammate Benefits include Health, Dental and Vision Insurance, Virtual Care, Mental Health Resources, 401(k) with Company Match, Health Savings Account (HSA) and Flexible Spending Accounts (FSA), Performance Bonuses, Teammate Discount, Peace of Mind, Paid Time Off, Leave Options, Employee Assistance Program.

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