Assistant in Training

About the role

The Assistant in Training (AIT) and Assistant Manager positions are integral to our mission of providing the best shopping experience for guests. They are responsible for a wide range of tasks including sales, merchandising, and operational duties.

Responsibilities

• Greet guests with a friendly, engaging attitude and provide exceptional service.
• Answer questions about the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on guest needs.
• Use product knowledge and sales education to assist guests and share knowledge with other team members.
• Manage and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Ensure consistency in personal sales and look for opportunities to enhance others' presentations using the Sales Presentation Guide (SPG).
• Meet or exceed sales-per-hour, average sales, and total net sales goals set by store management.
• Investigate and navigate ways to expand guest selection through inventory management, advanced product searches, and iPad apps.
• Maintain and build strong guest relationships to foster a client-based business model.
• Coach and create relationships through guest loyalty and guest preferred programs.
• Plan sales goals with store management and demonstrate ownership of store's sales performance.
• Execute actions from department calendars and track on the Weekly Delegation Worksheet.
• Show leadership actions during segments and demonstrate how to involve guests with product.
• Execute actions with constantly changing sales focuses and identify and follow through on all team member training needs.
• Own and influence product through zone ownership, assigning zones and projects to team members with specific learning goals.
• Execute and demonstrate all new tools and videos related to zone ownership and take initiative in implementing zone ownership questions.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.
• Exhibit ability to create changes to improve store's overall performance via the Performance Tracker.
• Foresee and anticipate changes in product and act independently to improve overall visual results.
• Work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
• Follow all loss prevention guidelines, including daily bag and purse checks.
• Appropriately handle calls from corporate offices.

Requirements

To succeed in this role, candidates should possess a high school diploma or equivalent, along with a minimum of 6 months of retail experience. Previous experience in a similar position is preferred but not mandatory. Strong communication and interpersonal skills are essential, as is the ability to work independently and as part of a team.

Qualifications

Qualifications for this position include:

• High school diploma or equivalent.
• Minimum of 6 months of retail experience.
• Previous experience in a similar position is preferred but not mandatory.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Skills

Essential skills for this role include:

• Product knowledge and sales education.
• Customer service and showmanship.
• Teamwork and leadership.
• Time management and organization.
• Problem-solving and decision-making.

Benefits

Buckle offers competitive compensation and benefits, including:

• $19-$23 hourly wage.
• Full-time teammate benefits such as health, dental, vision, and mental health resources.
• 401(k) with company match.
• Health savings account (HSA) and flexible spending accounts (FSA).
• Performance bonuses.
• Teammate discount on Buckle products and gift cards.
• Time off, including vacation, sick, and bereavement leave.
• Income protection with company-paid basic life and AD&D insurance.
• Legal services, identity theft protection, and pet insurance.

Pay

The pay range for this position is $19-$23 per hour.

Schedule

This position requires a flexible schedule, including mornings, evenings, weekends, and holidays as needed.