Assistant in Training

About the role

The Assistant in Training (AIT) and Assistant Manager positions are integral to fulfilling our mission of providing the best shopping experience for guests. These roles involve a wide range of responsibilities including sales, merchandising, and operational tasks.

Responsibilities

• Greet guests with a friendly, engaging attitude and provide exceptional service.
• Answer questions about the store and its merchandise, recommend and select products, and assist with merchandise displays.
• Help locate or obtain merchandise based on guest needs and desires.
• Share product knowledge and sales education with team members.
• Adhere to sales and exchange policies, and promote security practices.
• Meet or exceed sales-per-hour, average sales, and total net sales goals.
• Use the Sales Presentation Guide (SPG) to achieve sales goals.
• Investigate and expand guest selection through inventory management, advanced product searches, and iPad apps.
• Maintain and build strong guest relationships to foster a client-based business model.
• Coach and lead new teammates, ensuring they meet and exceed Buckle's accountability, shift orientation, loss prevention, and sales presentation standards.
• Execute actions from department calendars and track on the Weekly Delegation Worksheet.
• Show leadership actions during segments and ensure the Guest is involved with product.
• Train and coach with the manager on all non-sales positions.
• Execute actions from department calendars and track on the Weekly Delegation Worksheet.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.
• Execute and demonstrate all new tools and videos related to zone ownership.
• Work flexible schedules, including mornings, evenings, weekends, and holidays as needed.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Handle calls from corporate offices as necessary.

Requirements

To succeed in this role, candidates should possess:

• A high school diploma or equivalent.
• Strong interpersonal and communication skills.
• Basic computer skills, including Microsoft Office.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and grow professionally.

Qualifications

Qualifications for this position include:

• Experience in retail or a related field is preferred.
• Passion for fashion and a desire to learn about product knowledge and showmanship.
• Ability to work flexible hours, including mornings, evenings, weekends, and holidays.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.

Skills

Essential skills for this role include:

• Excellent customer service skills.
• Product knowledge and sales education.
• Effective communication and problem-solving abilities.
• Ability to work independently and as part of a team.
• Flexibility and adaptability to changing schedules and priorities.

Benefits

Buckle offers competitive compensation and benefits, including:

• Base pay ranging from $17 to $21 per hour.
• Health, dental, and vision insurance.
• Virtual care and mental health resources.
• 401(k) with company match.
• Discretionary matching contributions to qualifying Teammates.
• Teammate discount on Buckle products and gift cards.
• Time off, including vacation, sick, and bereavement leave.
• Income protection with company-paid basic life and AD&D insurance.
• Legal services, identity theft protection, and pet insurance.

Pay

The estimated base rate plus commission for this position ranges from $17 to $21 per hour.

Schedule

Flexible scheduling is required, including mornings, evenings, weekends, and holidays as needed.